Return & Refund Policy

Return & Refund Policy

We accept returns within 14 days of delivery. Items must be unworn, unused, unwashed, and in their original condition. Customers are responsible for return shipping costs unless the item arrived damaged or there was an error with the order.

Original shipping charges are non-refundable. Once the returned item is received and approved, the refund will be issued to the original payment method.

Final sale items, custom/personalized items, and items that have been worn or washed cannot be returned.

If an item arrives damaged or incorrect, please contact us with photos so we can make it right.

Contact Information:
Business Name: The Shallows
Email: theshallowsco@gmail.com